Cancellation Policy

To cancel an appointment or reschedule please call or email us at least 72hrs prior to scheduled class. If client is more 15mins late to a class you may be asked to reschedule (If within policy you can reschedule (1) time w/in 30 days). Remember NO REFUNDS! IT IS THE CLIENT'S RESPONSIBILITY TO CHECK THE CERTIFICATE REQUIREMENTS FOR THEIR EMPLOYMENT OR SCHOOL PRIOR TO BOOKING CLASS. IF BY CHANCE THE INCORRECT CLASS IS TAKEN IT IS THE PERSONS RESPONSIBILITY TO RETAKE THE CLASS AND PAY THE FEE FOR THE CORRECT CLASS. HANDS OVER HEARTS CPR RESERVES THE RIGHT TO REQUEST YOU WEAR A MASK THE FULL LENGTH OF THE TRAINING (OTHER THAN DURING BREATHS-IN THIS CASE YOU WOULD REAPPLY MASK ONCE SKILL COMPLETED) IF VISIBLE SS (COUGH, SNIFFLING, CONTINUED SNEEZING,ETC) OF SICKNESS/ALLERGIES PRESENT TO ENSURE THE SAFETY OF OUR INSTRUCTORS AND ASSISTANTS. IF YOU REFUSE YOUR SESSION/CLASS WILL BE CANCELLED AND NO REFUND WILL BE ISSUED. ** A NEW CLASS WILL HAVE TO BE SCHEDULED & A NEW PAYMENT MADE ON THE TERMS LISTED. WHEN BOOKING A VIP SESSION: 1. MUST HAVE AN AREA LARGE ENOUGH TO HOLD SESSION/CLASS W/ A TABLE PRESENT 2. MUST HAVE WIFI AND A TELEVISION IN THAT AREA 3. ALL ANIMALS MUST BE PUT AWAY WHILE INSTRUCTORS PRESENT IF THESE TERMS ARE NOT MET, THE INSTRUCTOR HAS THE RIGHT TO END SESSION/CLASS AND NO REFUNDS WILL BE ISSUED. ** A NEW CLASS WILL HAVE TO BE SCHEDULED ON THE TERMS LISTED. ONCE YOU PAY FOR THIS CLASS/SESSION YOU ARE IN AGREEMENT OF ALL TERMS AND CONDITIONS LISTED ON THIS WEBSITE, AS WELL AS, ANY VERBALLY EXPRESSED CONDITIONS DISCUSSED BETWEEN INSTRUCTOR/STUDENT AT THE TIME OF BOOKING.

Contact Details

• Pittsburgh, PA, USA

  412-212-6840

  info@handsoverheartscpr.com

• East Waterfront Drive, Munhall, PA, USA

  +14122126840

  info@handsoverheartscpr.com